WE ARE HIRING

Position: IT Support Officer

Key Responsibilities

Provide on-demand technical support and resolve issues within defined SLA timelines
Monitor and maintain IT systems to ensure optimal performance and high availability
Work closely with software developers to troubleshoot and resolve system-related issues
Support and monitor API integrations
Troubleshoot API errors, authentication failures, and integration issues
Assist in testing and validating new system features and deployments
Automate repetitive operational and support tasks where possible
Perform minor software development and scripting tasks as assigned
Escalate critical incidents and ensure timely resolution
Requirements

Bachelor’s degree in Information Technology, Computer Science, or related field
Knowledge of Object-Oriented Programming (Python, JavaScript, Node.js, or related technologies)
Understanding of RESTful APIs and API testing tools such as Postman
Experience with MySQL and database management systems
Experience with Linux systems administration and troubleshooting
Strong problem-solving and analytical skills
Ability to diagnose and resolve technical issues for technical and non-technical users
Knowledge of system monitoring and troubleshooting tools
Self-driven, proactive, and able to work independentl
Fluent in English (written and spoken)
HOW TO APPLY:

Interested candidates should submit their CV and relevant supporting documents before
the deadline to @mgomes@onfonbusiness.co.mz titled “IT L1”

Application Deadline
04 June 2026

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